Frequently Asked Questions

The Kua team visits Uganda every year to work with our farmer partners. We pay the fairest prices on the mountain for the juiciest cherries. All profits are reinvested in community and environmental projects.

Easy! Contact us here and we’ll sort out the rest! Otherwise, drop into our office at The Commons Chippendale and we’ll chat coffee.

Yes and no. The nature of our closed-loop service limits only service to only workplaces in Sydney. But! If you live outside NSW and want to try our coffee you can order here.

In the future we will take our model to new cities and zones, if you have any exciting ideas or are interested in collaborating, please get in touch.

First off, you need to sign up to Kua at Home. Then, try and convince a friend to sign up to Kua at Home. Following this, send us an email at home@kuacoffee.co or message us on Instagram with your shirt size (we have from S to XL) and your friend's name. Finally, we'll send you a 'Happy Days' tee in your next coffee delivery!

Email us at home@kuacoffee.co or direct message us on Instagram with the desired changes to your order frequency and we'll change it right away. Your changes will be valid as soon as the email or direct message enters our inbox.

We only offer a 500g option for Kua at Home customers, but larger sizes are on the way. For now, if you would like larger quantities of coffee, sign up to Kua at Home and have the coffee delivered to you at a more frequent rate. For orders of 2kg+ per month or office subscriptions, visit our at-work page.

If you would like to change your order frequency, change your grind or cancel your account, simply email us at home@kuacoffee.co or by messaging us on Instagram.

Yes Kua is a registered charity with ACNC. This means we are subject to the same scrutiny and standards as any charity in Australia. 

However, we do run a little differently to the traditional charity model. Instead of taking donations, we sell coffee, and commit 100% of the profits from this coffee go to environmental initiatives in Uganda, where our coffee is grown. It’s a social enterprise model: The more coffee people drink, the more good we can do.

You can find a link to our charity documentation here.

Here! Or drop into our office at The Commons, Chippendale.

Our friends Little and Big!